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Aviation white paper: an overview
| October 24, 2017
KLM Royal Dutch Airlines is the oldest airline in the World. With our partners we fly you to 175 destinations and we approximately serve 40 million passengers yearly
Article | March 3, 2020
With our 2020 predictions series wrapped up, one common theme we saw across different thought leaders was the increasing presence of inflight connectivity (IFC) in the aviation ecosystem. In addition to contributing to the passenger experience, IFC enables a more robust and higher value proposition to airlines for operating the aircraft. In recognition of this important theme, we captured a few industry news stories highlighting IFC’s growing influence in the aviation ecosystem in our latest roundup. Read below for more stories about how IFC is shaping the present and future of the aviation industry: Last month, Inmarsat announced that its GX Aviation solution reached the milestone of powering 1 million free inflight Wi-Fi sessions for Air New Zealand, approximately one year after the airline moved towards a free inflight Wi-Fi model.
Article | March 5, 2020
Airline messaging is a crucial component of the connected aviation ecosystem, supporting two of the most important elements of the industry: passenger safety and passenger experience. In fact, the data that travels back and forth in the connected aviation ecosystem enables everything from catering to on-time departures to communicating critical safety information—and so much more. So how can airlines ensure that their airline messaging system is secure, effective, and reliable? And who in the organization is responsible for the system? IT? Flight Operations? Maintenance? Connected Aviation Today recently spoke with industry experts to find out more about the importance of today’s connected aviation messaging and the best strategies for determining which area of an airline should be responsible for messaging systems
Article | April 20, 2020
The coronavirus outbreak has put airline customer care teams on the front lines. Airlines that have adopted artificial intelligence are alleviating some of the stress that their customer care teams are under.
Article | February 25, 2020
On top of today’s announcement that American Airlines and Qatar Airways would launch a codeshare agreement, American also announced that it was exploring options for adding flights to Qatar Airways’ hub in Doha. What should passengers expect from this announcement? Launching a long-haul flight is something that requires careful planning. Currently, American is exploring launching flights to Doha’s Hamad Airport. This means that the airline is at the beginning stages of putting together a flight to Doha.
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