GENERAL CONDITIONS OF CARRIAGE

| September 22, 2016

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As these Conditions of Carriage are read, please remember that: “WE”, “OUR” and “US” means Hong Kong Airlines Ltd. “YOU”, “YOUR” and “YOURSELF” mean any person, except members of the crew, carried or to be carried in an aircraft with our consent. (See also definition for “Passenger”) “AGREED STOPPING PLACES” means those places, except the place of departure and the place of final destination, set forth on the Ticket or shown in our timetables as scheduled stopping places on your route as contractually agreed stopping places. “AIRLINE DESIGNATOR CODE” means two characters or three letters which identify particular air carriers. “AUTHORISED AGENT” means a passenger sales agent who has been appointed by us to represent us in the sale of air transportation over our services and, when authorised, over the services of other air carriers.

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AIR INDIA LIMITED is India’s national airline providing domestic and international air transport services for both passengers and cargo. Air India pioneered the country’s aviation sector and its history is synonymous with the history of civil aviation in India. Air India exudes the spirit of India by extending warm hospitality to all its guests which is an inherent characteristic of the Indian culture.

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