How to be eco-friendly in the aviation industry?

May 12, 2021 | 38 views

Each year airlines begin new sustainability initiatives, experiment with biofuels, and offset their carbon emissions on selected flights; yet, sustainability should not only be a topic of discussion when an aircraft is in the air but also when it’s on the ground.

In just one year, a Boeing 777, 787, Airbus A330, and A350, burn an extra 265,000 litres of fuel due to the 1% increase in drag. As a result, a full year’s operations of such an aircraft costs US$77,600 more than during the previous year. A dirty aircraft exterior is full of microscopic patches of dust and mud that impact the airliner’s operational efficiency by creating turbulent airflow across the whole fuselage. While the problem of additional drag is not new, there are no solutions to combat it other than performing regular cleaning of the aircraft’s exterior.

Reducing drag – through cleaning – on aircraft fuselage, wings, engine cowlings, and stabilizer brings another challenge; how to remain sustainable while performing the exterior cleaning process? A popular, yet wasteful pressurized water cleaning technique requires more than 11,300 litres of water to clean one Airbus A380 aircraft and more than 9,500 litres to clean a Boeing 777. Traditionally, aircraft are cleaned four to five times per year, and with more than 48 thousand airframes in the world, the amount of water used each year is immense. As a result, the positives of clean fuselages are outweighed by the negatives of wasteful usage of expensive and environmentally important resources.

This raises a question: whether it is possible to be eco-friendly in the aviation industry when one solution brings even more challenges than benefits? While the answer may look complicated, the definite answer is yes. The use of robots in household applications has proven that robotification is an inevitable and much-needed process to achieve even more efficient operational performance.

One of the solutions to address the inefficient and time-consuming process of washing an aircraft fuselage is to employ an aircraft exterior cleaning robot. The market offerings like Nordic Dino, have been perfected and adapted to work with a wide range of aircraft fuselage types. Such robots are designed to minimize the use of water and detergent on every wash; saving more than 30% more water when compared to traditional washing methods. At the same time, built with sustainability in mind, the robots can be equipped with electric motors, further minimizing the environmental impact.

“Sustainability and eco-friendliness should not be viewed as challenges or impossible achievements in the aviation industry. By utilizing the right equipment, finding alternatives to polluting methods, and increasing efficiency at every step possible, companies could come one step closer to operational efficiency as well as sustainability targets. Our offering, Nordic Dino can reduce the use of water and detergent and can be powered by electricity, reducing carbon and nitrogen dioxide emissions. By the robotification of the cleaning process we present a solution to MROs and dedicated aircraft cleaning companies to become green.” – commented Jan Brunstedt, CEO of Aviator Robotics AB.

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Kenya Civil Aviation Authority

Kenya Civil Aviation Authority (KCAA) is a state corporation under the Ministry of Transport, responsible for the civil aviation industry in Kenya. KCAA is the regulator of the civil aviation industry and provider of air navigation services in Kenya.

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BUSINESS AVIATION

Inside NASA’s New Sustainable Flight Demonstrator Program

Article | January 7, 2022

NASA is known for developing and launching spacecraft that have a significant environmental impact. However, the space agency is fully on board with the net-zero movement. NASA supports the White House's Aviation Climate Action Plan. It is helping fund several aviation projects that aim to reduce the aviation industry’s damage to the environment. NASA’s Sustainable Flight Demonstrator Program NASA focuses on technologies for single-aisle aircraft, which are the powerhouses of many airline fleets and account for nearly half of global aviation emissions. NASA's Sustainable Flight Demonstrator (SFD) project aims to reduce carbon emissions and keep the US competitive in the design of single-aisle commercial airliners, which are in high demand. "Since its creation, NASA has worked with industry to develop and implement innovative aeronautics technology and has shared it with the world," said NASA Administrator Bill Nelson. "Now, with this ambitious new project, we're again joining with US industry to usher in a new era of cutting-edge improvements that will make the global aviation industry cleaner, quieter, and more sustainable." NASA Wants to Reduce the Environmental Impact of Commercial Aircraft The program’s goal is to build, test, and fly a large-scale demonstrator. NASA hopes to find a business partner for a Funded Space Act Agreement with its Armstrong Flight Research Center in Edwards, California, by the beginning of 2023. The agreement would draw on private-industry knowledge and experience, with an awardee developing a suggested technical plan and committing considerable cash to the project. Under this agreement, NASA would not purchase an aircraft or any other hardware for its missions. The mission of NASA is to develop new and innovative technologies and capabilities. NASA will collect data on the ground and in the air. Agency and industry teams can use it to test the airframe configuration and related technologies. Moving Away From Space NASA's technologies are typically cutting-edge. However, as with many high-end items, the benefits and applications frequently filter down to the masses. NASA's specialized technology and research frequently has civil aviation applications. It's interesting to see how NASA seems to be moving away from space and going after planes that fly closer to Earth.

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BUSINESS AVIATION

A Peek into The Future of Piloting Airplanes

Article | December 16, 2021

Flying is changing, and so is the future of piloting. With technological advancements across the aviation industry, one can only anticipate what’s in store for the future of piloting. The battle between automation and learning skills that automation can easily take over is coming to a head. As airplane engineering matures, the aviation industry isn’t far from seeing a day when pilots who have undergone training on electric trainers require a license endorsement to fly a piston-powered aircraft. Goodbye, Manual Flying Airplanes are becoming downright easier to fly. Consider how most pilots today would never be able to fly the aircraft that their seniors trained in. According to experts, piloting skills will put more emphasis on the efficient use of airspace systems instead of directing and maneuvering the aircraft. Decoding Airplane Information Traditionally, a pilot’s primary task was to gather and decode the information he received through the aircraft’s systems. This information was then used to give the pilot an “air picture” which allowed him to get a sense of the air traffic, airspace, and weather. As aircraft technology improves, pilots will no longer need to know how to do this. Instead, the "air picture" will be shown on a screen in front of them. Final Word From augmented reality to 3D spatial audio cues, augmentation is happening to aircraft as well as the pilot’s ability to fly them. The evolution of aviation technology will only help transform the mechanics of airplanes, and pilots will no longer need to handle flight control. As augmented reality takes over, future cockpits might not even need to be at the front of the aircraft or have windows. That would be the true test of the future of piloting.

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BUSINESS AVIATION

5 Digital Strategies for the Aviation Industry

Article | December 28, 2021

Whether you’re a small, newer airline looking to make a splash in the online world or a niche brand wanting to expand your customer base, you’ll need the right aviation marketing strategies in your arsenal. Similar to any other industry in today’s market, digital strategies are non-negotiable for brands in the aviation space who are hoping to connect with customers online and restore customer confidence in the aftermath of COVID-19. And if you’re looking to take your brand to the digital skies, you need impactful strategies that help you offer a seamless customer experience. Let’s look at five strategies you can use for your aviation marketing strategy. Aviation Marketing through Social Media Visibility is a hugely important goal to achieve for any business. After all, how can you hope to attract new customers if no one knows about you? This is especially true and important for smaller airlines or those not operating in the commercial space. For example, when the average customer thinks about traveling by plane, they probably aren’t considering private airlines. But if customers see content online about airlines, perhaps even highlighting that some private airlines fall in their price range, things can change. Once customers are aware of your company, you’re one step closer to securing a sale. The key is getting in the picture in the first place—something social media can do. In addition to visibility, use social media to keep your customers informed. Despite us seemingly living in a post-COVID world, uncertainty is still a big factor that customers and airlines alike have to consider. Positive coronavirus results or transmission outbreaks can throw a wrench in travel plans right up until check-in, but social media offers a way to keep customers informed with live information and updates. Airlines can use social media platforms like Twitter to post live updates on flights, including regular information on delays, but also more unexpected and yet super useful updates on things such as weather conditions at their destination. And if you’re looking for international aviation marketing strategies as a multinational company, social media is a great way to connect with customers across territories too, thanks to its global reach. Digital Customer Service Strategies We saw during COVID-19 how important it was to provide quick, accurate information to customers, with things like up-to-date websites, live social updates, and automated texts for flight changes. These strategies all helped to streamline customer service offerings, as well as free up helplines and customer service booths at airports, and they have helped establish a new benchmark when it comes to customer service. Having a solid customer service strategy in place is more important than ever—specifically, having one that’s responsive, flexible, and digital. This means offering smart chatbots that can assist with frequently asked questions, detailed guidance online addressing common challenges that customers face, and over-the-phone support in multiple languages that can enhance an international aviation marketing strategy. Customer service might not seem like it matches with airline marketing, but going above and beyond for your customers is essential in creating the right reputation for your brand. Establishing your company as a gold-star service provider will not just give you something to shout about online, but it will also keep customers loyal and engaged with you too. Mobile Solutions We all know that the future is mobile—and it’s no different for aviation companies, who have that same pressure to keep up with technological advancements if they want to provide the best service possible for their customers. Smartphones are an integral part of all of our lives, and they’re now just as important as ever, as people are taking their digital identification with them on their travels. Aviation companies must recognize the company they keep in the travel space, where mobile apps support customers on their journeys and trips—from navigation to weather and accommodation to ridesharing. Without an interactive app or fully mobile-friendly site, an airline’s strategy for marketing won’t be as impactful. Customers used to have to carry printed versions of their flight documents in order to board, including boarding passes and booking confirmations, but things aren’t so paper-based anymore. Digital wallets that keep boarding passes safe and apps that store customers’ flight information are the norm now. Mobile apps are also fantastic for driving loyalty programs. With an interactive app where customers can collect and cash in loyalty points, you not only provide an easy way for customers to enjoy their rewards, but also make flying more accessible and cost-effective. In a post-COVID market, there is even more of an emphasis on contactless travel—another area where mobile solutions can play a key role. Phones allow consumers to have all their information handy, and other contactless technology helps facilitate airport management. Content that Creates Real Connections Digital content has the potential to reach a wider audience and, more importantly, turn readers into customers, so it should be included in any airline marketing strategy. Showing customers exactly what your company can do for them, and how you do it, is crucial for establishing strong branding and customer relationships. It’s how airlines can differentiate themselves from their competitors and add value to their services. Meaningful content that your audience will trust includes user-generated content that offers real insights into what it’s like to be a customer of your company, such as honest reviews and feedback from real customers. You can deliver this content in a variety of ways—e.g., blogs, videos, social media, PR—but however you choose to do so, be sure to keep the story at the forefront of your narrative to create those all-important connections with customers. Omnichannel Digital Experiences Alongside social media, there are a slew of other digital channels that should be considered in your digital strategy. This is hugely important because of the myriad ways that consumers interact with the online world nowadays. If it’s not live Twitter updates, it’s check-in reminder emails. The point is that brands need to be present across different platforms and digital mediums in order to provide a competitive and effective experience for their customers. For airlines, it’s about making sure that no matter what device a customer is using, their journey is cohesive and streamlined. They should be able to switch seamlessly between your website on their laptop and emails on a tablet, with the right information easy and quick to find in a consistently branded way. It’s also worth considering that people tend to carry multiple devices with them while traveling, making it even more important for airlines and airports alike to offer omnichannel digital content to their customers. Conclusion Whatever part of your aviation branding or marketing you need support with, the team at TPT Digital can take your brand to new heights. The 2022 Aviation Festival is a great opportunity for learning, connection, and collaboration—come and say hello to us there! Also, get in touch if you’d like to discuss how TPT Digital can support your paid social media content. We’re happy to give you a free quote.

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AVIATION TECHNOLOGY

New Podcast Explores GE Aviation Technologies for a Decarbonized Future of Flight

Article | June 2, 2022

This week, the GE Gas Power team launched season five of Cutting Carbon, their award-winning podcast that focuses on climate change, the basics of what decarbonization is and the technologies behind it. In season five, the team is focused on decarbonization closer to home and invited Arjan Hegeman, GE Aviation’s general manger for advanced technologies, to talk about the future of flight. Learn more about the role of GE Aviation’s technologies available today and in development for tomorrow to make aircraft engines more fuel efficient and reduce carbon emissions. Open fan, hybrid electric and hydrogen combustion are all discussed by Hegeman and the hosts. Over two episodes, Hegeman also explains the importance of Sustainable Aviation Fuel (SAF), along with the new engine technologies, to help the aviation industry reach its goal of net-zero carbon emissions by 2050. The Future of Flight is a two-part episode, and can be found as Episode 27 and Episode 28 under Cutting Carbon. You can listen to the podcast here or on your favorite streaming platform! The aviation industry is at an inflection point for new technology introduction and acceleration of technology development, Hegeman says. GE Aviation is currently developing its next-generation suite of engine technologies, including open fan engine architecture, hybrid-electric propulsion, and advanced thermal management concepts. GE Aviation is also supporting industry initiatives to approve and adopt 100% SAF and is partnering on a new flight demonstration program to test zero-carbon hydrogen fuel combustion. GE’s ambition is to be a net zero company by 2050, including the Scope 3 emissions from the use of sold products. GE is also committed to being carbon neutral by 2030 in its own facilities and operations, including Scope 1 and Scope 2 emissions.

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Kenya Civil Aviation Authority

Kenya Civil Aviation Authority (KCAA) is a state corporation under the Ministry of Transport, responsible for the civil aviation industry in Kenya. KCAA is the regulator of the civil aviation industry and provider of air navigation services in Kenya.

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Aeromexico Selects Pricefx to Enhance Sales Analytics Capabilities and Drive Additional Value from their Travel Agency Channel

Grupo Aeromexico | August 12, 2022

Pricefx, the global leader in cloud-native pricing software announced that Aeromexico, Mexico’s global airline and a leader in Latin American aviation, has selected Pricefx to help enhance its travel agency business analytics. Leveraging Pricefx’s award-winning AI technology, Aeromexico will implement Pricefx to evaluate agency performance and improve commission payment insights with future plans to design bespoke, front and back-end Agency commission plans. After the initial implementation, Aeromexico plans to broaden the use cases for Pricefx to other areas of its business to improve commercial performance. “Technology is increasingly important to agency management and other areas of our airline. We are excited to partner with Pricefx on the development of a new sales analytics product for the airline industry, driving value in our critical travel agency segment. By leveraging Pricefx’s expertise, we believe we can strengthen Aeromexico’s commercial strategy with better execution and improved speed-to-market.” Rastislav Martos, Senior Vice President of Revenue Management and Distribution for Aeromexico With dozens of different fare possibilities combined with fare families and ancillaries for each itinerary, the airline industry’s public and private fares are complex to manage. With Pricefx, airlines can leverage technology to track return on investment from travel agency commission payments in a meaningful way. Additionally, the Pricefx solution can be used as a single platform for airlines to dynamically price cargo, loyalty points, ancillaries and corporate programs. “The process of managing airline pricing can be dramatically improved with technology that provides critical data insights,” said Ronak Sheth, President & Chief Revenue Officer at Pricefx. “With Pricefx, Aeromexico will have best-in-class AI and analytics to improve its agency performance. This will be a major game changer and we are looking forward to working with Aeromexico to make it a reality.” Aeromexico was recently interviewed about why they selected Pricefx and their implementation plans. The video interview is available on Pricefx’s YouTube channel. About Grupo Aeromexico Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico and the promotion of passenger loyalty programs. Aeromexico, Mexico’s global airline has its main hub at Mexico City International Airport. Its destinations network features the United States, Canada, Central America, South America, Asia, and Europe. The Group's operating fleet is comprised of Boeing 787 and 737 jet airliners and Embraer 190 models. Aeromexico is a founding member of the SkyTeam airline alliance, which celebrated its 21st anniversary, and serves 170 countries with its 18 SkyTeam airline partners. Aeromexico created and implemented a Health and Sanitization Management System (HSMS) to protect its customers and employees at all steps of its operations. About Pricefx Pricefx is the global leader in SaaS pricing software, offering a comprehensive suite of solutions that are fast to implement, flexible to configure and customize, and friendly to learn and use. Based on cloud-native architecture, Pricefx delivers a complete price optimization and management platform that provides the industry’s fastest time-to-value and lowest total cost of ownership. Its innovative solution works for B2B and B2C enterprises of any size, in any industry, in any part of the world. Pricefx’s business model is entirely based on the satisfaction and loyalty of its customers. For enterprises facing pricing challenges, Pricefx is the cloud pricing optimization, management, and CPQ platform to dynamically Plan, Price and Profit.

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DEFENSE AND SPACE

GrandView Aviation Partners with Corporate Angel Network to Provide Free Flights to Cancer Patients; Flies First Patient

GrandView Aviation | August 09, 2022

GrandView Aviation, a leading private aviation charter operator earlier this year partnered with Corporate Angel Network to provide free flights to cancer patients (and family members and caregivers) who need to travel to and from treatment. Every week, GrandView gives CAN access to empty leg flights that arise in hopes to match a flight with a patient's treatment travel needs. Corporate Angel Network is a 501(c)(3) nonprofit organization whose mission is to help cancer patients access the best treatment centers in the United States by arranging free travel on corporate aircraft. Business jet travel makes it possible for patients, especially those in locations with minimal airline access, to travel to specialized medical centers. Whether a patient is traveling for surgery, clinical trial, or a second opinion, CAN aims to reduce a patient's physical, emotional and financial stress by providing a seat on a corporate flight. Over the past 40 years, CAN has transported more than 66,000 patients. "We are so pleased to be able to fly 9-year-old patient, Guy, his 13-year old brother and their father home from treatment in New York City. When we found out Guy loved LEGO®, we gave him a set to enjoy assembling during the trip. We are honored to join many other corporations who support Corporate Angel Network's mission to help cancer patients access treatment through the use of business jets and look forward to providing many more patient trips in the future." Jessie Naor, GrandView Aviation President GrandView is also a Bronze Sponsor at CAN's Fund an Angel Reception on Wednesday, October 19, as part of National Business Aviation Association Business Aviation Convention & Exhibition NBAA-BACE in Orlando, FL. Donations received from sponsors and silent auction contributors help ensure patients have access to the care they urgently need while raising awareness for CAN's mission. About GrandView Aviation GrandView Aviation is a private aviation charter operation serving VIP clients and medical transplant transport missions. The company's fleet of Phenom 300 private charter jets and Sikorsky helicopter gives access to departure points across the United States from the company's 10 bases in Baltimore/DC, Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, Phoenix, Reno and Teterboro. GrandView Aviation is a FAA Part 135 certificated aircraft operator and carries the elite Wyvern Wingman safety rating. The company was recently acquired by Global Medical Response (GMR) and operates under AirMed International, part of the GMR family. . About Corporate Angel Network (CAN) Corporate Angel Network (CAN) helps cancer patients access the best treatment available by arranging free travel on corporate aircraft. Business jet travel makes it possible for patients, especially those in locations with minimal airline access, to travel to specialized treatment centers.

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BUSINESS AVIATION

Jalan-Kalrock Consortium Selects IBS Software to Power Passenger Service, Booking, and Loyalty Systems for Jet Airways

IBS Software | August 08, 2022

The Jalan-Kalrock Consortium has selected IBS Software to power the relaunch of Jet Airways. This selection will provide a range of technology platforms to support Jet Airways' relaunch as a people-focused airline for the digital age. As technology partner, IBS Software will deliver cutting-edge capabilities in passenger service systems (PSS) encompassing bookings, inventory and revenue management, departure control system, loyalty management, as well as a latest generation website and mobile app, designed to optimize the entire passenger and retail experience. Jet Airways is set to relaunch commercial operations in September 2022. "Jet Airways is coming back determined to take technology, services, and customer experience to a new level. Technology with a human touch is at the heart of everything we want to achieve, starting with getting the basics right by addressing recurring pain-points in the customer journey, both online and at the airports, while also addressing the pain-points commonly faced by airline staff," said Sanjiv Kapoor, Chief Executive Officer for Jet Airways. "In IBS Software, we found an ideal partner with the experience and expertise required to deliver the technology platforms and collaboration that will help us deliver on our promise to bring back an even better Jet Airways to those eagerly awaiting its relaunch, as we enter an exciting new era for the airline." "Jet Airways is one of India's most-loved airlines and it is an absolute privilege to play a part in its highly anticipated relaunch. Air passengers in India will not only regain a hugely popular brand, they will also benefit from Jet Airways' vision to use cutting-edge technology to become a people-focused, customer-first airline updated for the digital age. Jet Airways is committed to putting technology at the heart of its entire operations, and we're thrilled to partner with their visionary team to continue to change the face of the airline experience in India and beyond." Anand Krishnan, CEO, IBS Software About IBS Software IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore online and on-board solutions, and IBS provides logistical solutions for the energy & resources industry. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. About Jet Airways Launched in 1993, Jet Airways grew to become synonymous with premium air travel for discerning travellers in India. Before it suspended operations in April 2019, Jet Airways flew to over 65 destinations in India and across the world with 124 narrow-body and wide-body aircraft. Jet Airways is being revived under the Insolvency and Bankruptcy Code as per the National Company Law Tribunal approved resolution plan of Jalan-Kalrock Consortium. In a first in Indian aviation history, an airline is being revived under its own name after being grounded for an extended period. Well-capitalised and led by seasoned industry professionals, Jet Airways in its new avatar will be India's most people-focused and customer-friendly airline, updated for the Digital Age. It will be a 'smart' full-service carrier with a two-class cabin configuration, including a business class cabin designed to global standards and an evolved new-generation economy class that offers today's customers what they most value.

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AIR TRANSPORT

Aeromexico Selects Pricefx to Enhance Sales Analytics Capabilities and Drive Additional Value from their Travel Agency Channel

Grupo Aeromexico | August 12, 2022

Pricefx, the global leader in cloud-native pricing software announced that Aeromexico, Mexico’s global airline and a leader in Latin American aviation, has selected Pricefx to help enhance its travel agency business analytics. Leveraging Pricefx’s award-winning AI technology, Aeromexico will implement Pricefx to evaluate agency performance and improve commission payment insights with future plans to design bespoke, front and back-end Agency commission plans. After the initial implementation, Aeromexico plans to broaden the use cases for Pricefx to other areas of its business to improve commercial performance. “Technology is increasingly important to agency management and other areas of our airline. We are excited to partner with Pricefx on the development of a new sales analytics product for the airline industry, driving value in our critical travel agency segment. By leveraging Pricefx’s expertise, we believe we can strengthen Aeromexico’s commercial strategy with better execution and improved speed-to-market.” Rastislav Martos, Senior Vice President of Revenue Management and Distribution for Aeromexico With dozens of different fare possibilities combined with fare families and ancillaries for each itinerary, the airline industry’s public and private fares are complex to manage. With Pricefx, airlines can leverage technology to track return on investment from travel agency commission payments in a meaningful way. Additionally, the Pricefx solution can be used as a single platform for airlines to dynamically price cargo, loyalty points, ancillaries and corporate programs. “The process of managing airline pricing can be dramatically improved with technology that provides critical data insights,” said Ronak Sheth, President & Chief Revenue Officer at Pricefx. “With Pricefx, Aeromexico will have best-in-class AI and analytics to improve its agency performance. This will be a major game changer and we are looking forward to working with Aeromexico to make it a reality.” Aeromexico was recently interviewed about why they selected Pricefx and their implementation plans. The video interview is available on Pricefx’s YouTube channel. About Grupo Aeromexico Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico and the promotion of passenger loyalty programs. Aeromexico, Mexico’s global airline has its main hub at Mexico City International Airport. Its destinations network features the United States, Canada, Central America, South America, Asia, and Europe. The Group's operating fleet is comprised of Boeing 787 and 737 jet airliners and Embraer 190 models. Aeromexico is a founding member of the SkyTeam airline alliance, which celebrated its 21st anniversary, and serves 170 countries with its 18 SkyTeam airline partners. Aeromexico created and implemented a Health and Sanitization Management System (HSMS) to protect its customers and employees at all steps of its operations. About Pricefx Pricefx is the global leader in SaaS pricing software, offering a comprehensive suite of solutions that are fast to implement, flexible to configure and customize, and friendly to learn and use. Based on cloud-native architecture, Pricefx delivers a complete price optimization and management platform that provides the industry’s fastest time-to-value and lowest total cost of ownership. Its innovative solution works for B2B and B2C enterprises of any size, in any industry, in any part of the world. Pricefx’s business model is entirely based on the satisfaction and loyalty of its customers. For enterprises facing pricing challenges, Pricefx is the cloud pricing optimization, management, and CPQ platform to dynamically Plan, Price and Profit.

Read More

DEFENSE AND SPACE

GrandView Aviation Partners with Corporate Angel Network to Provide Free Flights to Cancer Patients; Flies First Patient

GrandView Aviation | August 09, 2022

GrandView Aviation, a leading private aviation charter operator earlier this year partnered with Corporate Angel Network to provide free flights to cancer patients (and family members and caregivers) who need to travel to and from treatment. Every week, GrandView gives CAN access to empty leg flights that arise in hopes to match a flight with a patient's treatment travel needs. Corporate Angel Network is a 501(c)(3) nonprofit organization whose mission is to help cancer patients access the best treatment centers in the United States by arranging free travel on corporate aircraft. Business jet travel makes it possible for patients, especially those in locations with minimal airline access, to travel to specialized medical centers. Whether a patient is traveling for surgery, clinical trial, or a second opinion, CAN aims to reduce a patient's physical, emotional and financial stress by providing a seat on a corporate flight. Over the past 40 years, CAN has transported more than 66,000 patients. "We are so pleased to be able to fly 9-year-old patient, Guy, his 13-year old brother and their father home from treatment in New York City. When we found out Guy loved LEGO®, we gave him a set to enjoy assembling during the trip. We are honored to join many other corporations who support Corporate Angel Network's mission to help cancer patients access treatment through the use of business jets and look forward to providing many more patient trips in the future." Jessie Naor, GrandView Aviation President GrandView is also a Bronze Sponsor at CAN's Fund an Angel Reception on Wednesday, October 19, as part of National Business Aviation Association Business Aviation Convention & Exhibition NBAA-BACE in Orlando, FL. Donations received from sponsors and silent auction contributors help ensure patients have access to the care they urgently need while raising awareness for CAN's mission. About GrandView Aviation GrandView Aviation is a private aviation charter operation serving VIP clients and medical transplant transport missions. The company's fleet of Phenom 300 private charter jets and Sikorsky helicopter gives access to departure points across the United States from the company's 10 bases in Baltimore/DC, Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, Phoenix, Reno and Teterboro. GrandView Aviation is a FAA Part 135 certificated aircraft operator and carries the elite Wyvern Wingman safety rating. The company was recently acquired by Global Medical Response (GMR) and operates under AirMed International, part of the GMR family. . About Corporate Angel Network (CAN) Corporate Angel Network (CAN) helps cancer patients access the best treatment available by arranging free travel on corporate aircraft. Business jet travel makes it possible for patients, especially those in locations with minimal airline access, to travel to specialized treatment centers.

Read More

BUSINESS AVIATION

Jalan-Kalrock Consortium Selects IBS Software to Power Passenger Service, Booking, and Loyalty Systems for Jet Airways

IBS Software | August 08, 2022

The Jalan-Kalrock Consortium has selected IBS Software to power the relaunch of Jet Airways. This selection will provide a range of technology platforms to support Jet Airways' relaunch as a people-focused airline for the digital age. As technology partner, IBS Software will deliver cutting-edge capabilities in passenger service systems (PSS) encompassing bookings, inventory and revenue management, departure control system, loyalty management, as well as a latest generation website and mobile app, designed to optimize the entire passenger and retail experience. Jet Airways is set to relaunch commercial operations in September 2022. "Jet Airways is coming back determined to take technology, services, and customer experience to a new level. Technology with a human touch is at the heart of everything we want to achieve, starting with getting the basics right by addressing recurring pain-points in the customer journey, both online and at the airports, while also addressing the pain-points commonly faced by airline staff," said Sanjiv Kapoor, Chief Executive Officer for Jet Airways. "In IBS Software, we found an ideal partner with the experience and expertise required to deliver the technology platforms and collaboration that will help us deliver on our promise to bring back an even better Jet Airways to those eagerly awaiting its relaunch, as we enter an exciting new era for the airline." "Jet Airways is one of India's most-loved airlines and it is an absolute privilege to play a part in its highly anticipated relaunch. Air passengers in India will not only regain a hugely popular brand, they will also benefit from Jet Airways' vision to use cutting-edge technology to become a people-focused, customer-first airline updated for the digital age. Jet Airways is committed to putting technology at the heart of its entire operations, and we're thrilled to partner with their visionary team to continue to change the face of the airline experience in India and beyond." Anand Krishnan, CEO, IBS Software About IBS Software IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore online and on-board solutions, and IBS provides logistical solutions for the energy & resources industry. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. About Jet Airways Launched in 1993, Jet Airways grew to become synonymous with premium air travel for discerning travellers in India. Before it suspended operations in April 2019, Jet Airways flew to over 65 destinations in India and across the world with 124 narrow-body and wide-body aircraft. Jet Airways is being revived under the Insolvency and Bankruptcy Code as per the National Company Law Tribunal approved resolution plan of Jalan-Kalrock Consortium. In a first in Indian aviation history, an airline is being revived under its own name after being grounded for an extended period. Well-capitalised and led by seasoned industry professionals, Jet Airways in its new avatar will be India's most people-focused and customer-friendly airline, updated for the Digital Age. It will be a 'smart' full-service carrier with a two-class cabin configuration, including a business class cabin designed to global standards and an evolved new-generation economy class that offers today's customers what they most value.

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