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Lufthansa

Lufthansa ranks among the top ten airlines in the world in terms of size and is the second largest European airline. From its Frankfurt and Munich hubs, Lufthansa flies to 202 destinations in 78 countries. Besides its passenger business, the aviation group comprises devisions for cargo, aircraft maintenance, IT and catering.

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The Boeing 737 MAX – What Needs To Be Fixed?

Article | March 26, 2020

The Boeing 737 MAX is one of the most praised and also the criticized aircraft ever built. On one hand, it has been popular with airlines with plenty of orders for the American planemaker. However, since being grounded many airlines have become nervous about utilizing the type. How can Boeing move forward? As mentioned in the introduction, the Boeing 737 MAX is a fine aircraft if you look at the pure numbers. It has great fuel efficiency, very versatile thanks to its range and perfectly hits that sweet spot with passenger numbers.

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What To Expect From SWISS’ First Airbus A320neo

Article | February 19, 2020

On Thursday the 20th of February, SWISS will welcome its first Airbus A320neo. Here’s what to expect from the Lufthansa subsidiary’s new aircraft. SWISS is preparing for its new Airbus A320neo to enter into service. The first A320neo made its inaugural flight from the Airbus factory in Hamburg earlier this month and will be delivered to the airline’s hub at Zurich airport on Thursday this week.

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How AI can save airline customer service teams in times of crisis

Article | April 20, 2020

The coronavirus outbreak has put airline customer care teams on the front lines. Airlines that have adopted artificial intelligence are alleviating some of the stress that their customer care teams are under.

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Fixing South African Airways – What Needs To Be Done?

Article | April 3, 2020

South Africa Airways is in a dire position, and was long before the current aviation crisis. Can an armchair airline expert come up with a solution to get it back on the world stage and perhaps even thrive? Let us find out.

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Spotlight

Lufthansa

Lufthansa ranks among the top ten airlines in the world in terms of size and is the second largest European airline. From its Frankfurt and Munich hubs, Lufthansa flies to 202 destinations in 78 countries. Besides its passenger business, the aviation group comprises devisions for cargo, aircraft maintenance, IT and catering.

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