BUSINESS AVIATION

The Outlook of Aviation Industry’s Next Vision Beyond 2021

Anusree Bhattacharya | August 31, 2021 | 8 views

The pandemic has caused a deeper level of disruption, which brought the aviation industry to a standstill for months. After facing long months of hardship, what vision and steps will be for  airline recovery? This is a significant concern. This would now require complete planning over some crucial areas that form the pillars of the aviation industry.

It is especially airline businesses that require a novel set of advancements to build operational confidence. As the industry is rebooting, technology is benefiting. Be it robotics, IoT, biometrics, seamless integration, automation, and more will aid businesses and their processes.

Therefore, the industry’s next vision is being set according to the evolving changes in the airline industry due to covid-19. It will establish resilience and flexibility for businesses to adapt to changing conditions while improving efficiency.

Here are the key considerations that will be seen as airline recovery curbing airline challenges to plan new avenues beyond 2021.


Collaboration

Collaboration in the aviation business landscape has been the most important consideration after the pandemic affected the industry. Keeping the vision of collaborating with stakeholders and the commercial airline industry to focus on business and customer confidence will restart operations safely. 

Collaboration in the future will have a better grasp and be more efficient because of better coordination of data sources being introduced currently. Collaboration becomes even more crucial in the coming years, where you will need updated and accurate information about your business operations. This vision will enhance chances of the following aspects as well:


Customized Experience

Leading to the modifications happening in the industry, you will be able to offer customized services to customers. Advanced integration functionalities will allow forming a contactless and personalized experience to curb the challenges prevailing. Providing transparent and reliable information to customers is one of the critical aspects of airline recovery and rebooting happening now. This is why a customized experience will aid airline businesses more safely in the coming years.


Personalization

Today, airlines, governments, and stakeholders are developing best practices for the immediate future of business with a greater focus on personalization throughout the service journey. It will help attract potential customers and end the general approach, which the industry was practicing before the pandemic.


Monitoring

To design a post-pandemic business model, you can look at the types of technological solutions and processes that have already been started and would emerge beyond 2021.

It has been envisioned that airline industry analysis, coupled with monitoring, would allow businesses to manage resources more efficiently. In this way, deployment of the technology stack will be more accessible according to the need. This will strive to reduce crowds at airports and, therefore, effective management with the help of predicted monitoring will be in action.


Digital Solutions

The new normal in the aviation industry, using technology, would continue to ensure physical contact is diminished or might be eliminated in the future. Mandatory digital checks, implementation of digital platforms, contactless services, and information collected through mobile devices are some elements of the new business models. The industry's vision in the coming years is to demonstrate how it can use digital technology for transformation at scale.


Advanced Processing System

The next, the aviation industry foresees, is utilizing technology for automation, security, identity management, and robotics. Using these, you can develop attractive yet safe experiences for staff as well as customers. The advancing data processing system and management offer a seamless module for companies to handle risks, controls, handling, and tracking. The inclusion of the advanced system at the airport, airline companies will make the process function efficiently. And because of optimized coordination through automated touchpoints, chances of an increase in revenue will be higher and faster than before.


Remote Processing

The continuous advancement of airline activities will significantly support capacity limitations in the coming years. Because of this, you will have safer processing of data and information without any threats or breaches.

The pandemic has put greater focus on the need for such a flexible approach with resilience. Also, it brings urgency to the availability of technology to use while going remote so that you can provide flexibility to your employees to work frictionless.

The industry's vision in its plan is to unlock the full benefits of technology to access and initiate global coordination remotely.


A Changed Way to do Business Today—Sustainability

Companies operating in the airline business are still understanding to survive in the times of COVID-19. Being fast and evolving is the only way they realized to fight against the current situation.

The new normal is bringing changes in the airline industry post covid. This will help the industry to get back its wings to forecast and set up its next vision in the future.

Therefore, industry stakeholders need to quickly put immediate business restart efforts to focus on sustainable implementations. This will make the future actions of the aviation industry monitor and evaluate effectively well in response to the ongoing pandemic. Also, it would help them be ready to face even harsh circumstances if anytime it approaches.


Frequently Asked Questions


What are the risks to the aviation industry during COVID-19?

The level of risk is on the rise in the COVID-19 situation at present in the aviation industry. It may affect the operation, new business models, management, monitoring, and evaluation more as remote work culture is hyped.


What are the main sectors of the airline industry that need improvement?

There are limited sectors in aviation. However, the main ones that need improvement are commercial aviation and business aviation.

What are the crucial areas of operation in the aviation industry?

Flight operations are crucial, including operation control, connectivity, network, data handling, integration, maintenance planning, and software.

Spotlight

Aviation Labour Group

In 2004 Mark Dowdall and Steven Gibb came together to form Aviation Labour Group (ALG) to provide quality personnel for the aviation industry.

OTHER ARTICLES
DEFENSE AND SPACE

5 Digital Strategies for the Aviation Industry

Article | June 8, 2022

Whether you’re a small, newer airline looking to make a splash in the online world or a niche brand wanting to expand your customer base, you’ll need the right aviation marketing strategies in your arsenal. Similar to any other industry in today’s market, digital strategies are non-negotiable for brands in the aviation space who are hoping to connect with customers online and restore customer confidence in the aftermath of COVID-19. And if you’re looking to take your brand to the digital skies, you need impactful strategies that help you offer a seamless customer experience. Let’s look at five strategies you can use for your aviation marketing strategy. Aviation Marketing through Social Media Visibility is a hugely important goal to achieve for any business. After all, how can you hope to attract new customers if no one knows about you? This is especially true and important for smaller airlines or those not operating in the commercial space. For example, when the average customer thinks about traveling by plane, they probably aren’t considering private airlines. But if customers see content online about airlines, perhaps even highlighting that some private airlines fall in their price range, things can change. Once customers are aware of your company, you’re one step closer to securing a sale. The key is getting in the picture in the first place—something social media can do. In addition to visibility, use social media to keep your customers informed. Despite us seemingly living in a post-COVID world, uncertainty is still a big factor that customers and airlines alike have to consider. Positive coronavirus results or transmission outbreaks can throw a wrench in travel plans right up until check-in, but social media offers a way to keep customers informed with live information and updates. Airlines can use social media platforms like Twitter to post live updates on flights, including regular information on delays, but also more unexpected and yet super useful updates on things such as weather conditions at their destination. And if you’re looking for international aviation marketing strategies as a multinational company, social media is a great way to connect with customers across territories too, thanks to its global reach. Digital Customer Service Strategies We saw during COVID-19 how important it was to provide quick, accurate information to customers, with things like up-to-date websites, live social updates, and automated texts for flight changes. These strategies all helped to streamline customer service offerings, as well as free up helplines and customer service booths at airports, and they have helped establish a new benchmark when it comes to customer service. Having a solid customer service strategy in place is more important than ever—specifically, having one that’s responsive, flexible, and digital. This means offering smart chatbots that can assist with frequently asked questions, detailed guidance online addressing common challenges that customers face, and over-the-phone support in multiple languages that can enhance an international aviation marketing strategy. Customer service might not seem like it matches with airline marketing, but going above and beyond for your customers is essential in creating the right reputation for your brand. Establishing your company as a gold-star service provider will not just give you something to shout about online, but it will also keep customers loyal and engaged with you too. Mobile Solutions We all know that the future is mobile—and it’s no different for aviation companies, who have that same pressure to keep up with technological advancements if they want to provide the best service possible for their customers. Smartphones are an integral part of all of our lives, and they’re now just as important as ever, as people are taking their digital identification with them on their travels. Aviation companies must recognize the company they keep in the travel space, where mobile apps support customers on their journeys and trips—from navigation to weather and accommodation to ridesharing. Without an interactive app or fully mobile-friendly site, an airline’s strategy for marketing won’t be as impactful. Customers used to have to carry printed versions of their flight documents in order to board, including boarding passes and booking confirmations, but things aren’t so paper-based anymore. Digital wallets that keep boarding passes safe and apps that store customers’ flight information are the norm now. Mobile apps are also fantastic for driving loyalty programs. With an interactive app where customers can collect and cash in loyalty points, you not only provide an easy way for customers to enjoy their rewards, but also make flying more accessible and cost-effective. In a post-COVID market, there is even more of an emphasis on contactless travel—another area where mobile solutions can play a key role. Phones allow consumers to have all their information handy, and other contactless technology helps facilitate airport management. Content that Creates Real Connections Digital content has the potential to reach a wider audience and, more importantly, turn readers into customers, so it should be included in any airline marketing strategy. Showing customers exactly what your company can do for them, and how you do it, is crucial for establishing strong branding and customer relationships. It’s how airlines can differentiate themselves from their competitors and add value to their services. Meaningful content that your audience will trust includes user-generated content that offers real insights into what it’s like to be a customer of your company, such as honest reviews and feedback from real customers. You can deliver this content in a variety of ways—e.g., blogs, videos, social media, PR—but however you choose to do so, be sure to keep the story at the forefront of your narrative to create those all-important connections with customers. Omnichannel Digital Experiences Alongside social media, there are a slew of other digital channels that should be considered in your digital strategy. This is hugely important because of the myriad ways that consumers interact with the online world nowadays. If it’s not live Twitter updates, it’s check-in reminder emails. The point is that brands need to be present across different platforms and digital mediums in order to provide a competitive and effective experience for their customers. For airlines, it’s about making sure that no matter what device a customer is using, their journey is cohesive and streamlined. They should be able to switch seamlessly between your website on their laptop and emails on a tablet, with the right information easy and quick to find in a consistently branded way. It’s also worth considering that people tend to carry multiple devices with them while traveling, making it even more important for airlines and airports alike to offer omnichannel digital content to their customers. Conclusion Whatever part of your aviation branding or marketing you need support with, the team at TPT Digital can take your brand to new heights. The 2022 Aviation Festival is a great opportunity for learning, connection, and collaboration—come and say hello to us there! Also, get in touch if you’d like to discuss how TPT Digital can support your paid social media content. We’re happy to give you a free quote.

Read More
AVIATION TECHNOLOGY

New Podcast Explores GE Aviation Technologies for a Decarbonized Future of Flight

Article | June 2, 2022

This week, the GE Gas Power team launched season five of Cutting Carbon, their award-winning podcast that focuses on climate change, the basics of what decarbonization is and the technologies behind it. In season five, the team is focused on decarbonization closer to home and invited Arjan Hegeman, GE Aviation’s general manger for advanced technologies, to talk about the future of flight. Learn more about the role of GE Aviation’s technologies available today and in development for tomorrow to make aircraft engines more fuel efficient and reduce carbon emissions. Open fan, hybrid electric and hydrogen combustion are all discussed by Hegeman and the hosts. Over two episodes, Hegeman also explains the importance of Sustainable Aviation Fuel (SAF), along with the new engine technologies, to help the aviation industry reach its goal of net-zero carbon emissions by 2050. The Future of Flight is a two-part episode, and can be found as Episode 27 and Episode 28 under Cutting Carbon. You can listen to the podcast here or on your favorite streaming platform! The aviation industry is at an inflection point for new technology introduction and acceleration of technology development, Hegeman says. GE Aviation is currently developing its next-generation suite of engine technologies, including open fan engine architecture, hybrid-electric propulsion, and advanced thermal management concepts. GE Aviation is also supporting industry initiatives to approve and adopt 100% SAF and is partnering on a new flight demonstration program to test zero-carbon hydrogen fuel combustion. GE’s ambition is to be a net zero company by 2050, including the Scope 3 emissions from the use of sold products. GE is also committed to being carbon neutral by 2030 in its own facilities and operations, including Scope 1 and Scope 2 emissions.

Read More

What 2019 Taught Us About the U.S. Airline Industry

Article | February 18, 2020

For U.S. airlines, the fourth earnings season is now complete. And as is customary these days, all players produced solid profits. Collectively, Delta, American, United, Southwest, Alaska, JetBlue, Hawaiian, Spirit, and Allegiant reached a double-digit operating margin, topping 10 percent on nearly $46 billion in revenues. For all of 2019, they earned 11 percent on $184 billion. The year before: 10 percent on $175 billion. No other country has an airline industry so stable and profitable. What were the highlights of the final quarter of the final year of the decade? Here’s a review:

Read More

What’s Interesting About 2019’s Busiest International Routes?

Article | February 17, 2020

Have you ever thought about which routes around the world see the most traffic? What would your guesses be? Every year, the organization OAG (Official Airline Guide) puts out a publication detailing the world’s busiest routes. Their 2019 report had some interesting findings. Here’s what it revealed.

Read More

Spotlight

Aviation Labour Group

In 2004 Mark Dowdall and Steven Gibb came together to form Aviation Labour Group (ALG) to provide quality personnel for the aviation industry.

Related News

BUSINESS AVIATION

Dedrone Partners with South Carolina Law Enforcement Division to Secure Popular Cooper River Bridge Run

Dedrone | June 24, 2022

Dedrone, the market leader in smart airspace security, announced it partnered with Threat Management Group to provide airspace security for South Carolina Law Enforcement Division during the popular Cooper River Bridge Run. Due to the pandemic, the annual race was held twice within a six-month period, in September 2021 and again in April 2022. SLED utilized Dedrone technology to secure the airspace for runners and spectators during both events. Using funding from the 2020 Port Security Grant Program SLED leveraged Dedrone’s Smart Airspace Security solution, deploying mobile DedroneSensors on marine vessels and installing Dedrone Sensors around the bridge in a static configuration to ensure wide-area security. During the 2021/2022 events, three drones were intercepted and SLED was able to quickly de-escalate the threat. Dedrone’s technology helped ensure the safest and most secure events in the history of the 10K race, the third largest of its kind in the United States. “We needed a scalable drone detection solution capable of detecting a wide variety of drones and flexible enough to be deployed in our highly complex race environment, which includes both the land and marine components,” said Trey Elrod at SLED. “After an extensive analysis of available solutions, Dedrone was the clear market leader. The ease of deployment, robust drone detection library and simplicity of the user interface made it much easier for law enforcement to successfully protect our annual Bridge Run.” Drone detection is complex. Drones come in various shapes, sizes and control mechanisms, with fixed wings or a varying number of rotors. Radio frequencies also vary - many drones are controlled using common radio protocols, but others are controlled via Wi-Fi. Dedrone shines a light on the “blind spot” of suspicious drones, ensuring airspace is safe from unwanted aircraft and providing tools to help mitigate threats. “We were honored to work with TMG and SLED to help secure the iconic Cooper River Bridge Run, especially as these were the first events following the pandemic and the community was excited to be together again. Airspace security is now a critical part of ensuring the safety of participants in any live event, and Dedrone makes it easy for law enforcement to quickly and easily manage unauthorized drones.” Aaditya Devarakonda, CEO of Dedrone Races, stadiums and live events are especially vulnerable to drone threats, both from nefarious actors and individuals seeking to get their own unique footage. Spectators and participants alike are vulnerable to physical threats, while event organizers also worry about copyright infringement issues. Dedrone and TMG have successfully partnered to secure additional events, including NASCAR. “TMG provides a wide range of counter technologies for Unmanned Aircraft Systems including risk management, training, TTP development and drone detection solutions,” said Brandon Cox, CEO, TMG. “Dedrone is the company we trust most to provide our clients with a complete end-to-end, drone-agnostic detection solution.” Dedrone works across 35 countries to deliver best-in-class detection, identification, tracking, and mitigation of drones. The company’s technology is used by four of the G-7 nations, nine U.S. federal agencies, including the Department of Defense, and more than 70 critical infrastructure sites, 20 airports and 50 correctional facilities worldwide. About Dedrone Dedrone is the market leader in smart airspace security. Dedrone’s counter-drone system is trusted by hundreds of commercial, government, and military customers globally to protect against unauthorized drones. With flexibility to host on premise or in the cloud via Dedrone’s Airspace Security-as-a-Service (ASaaS), Dedrone customers can detect, identify, locate, analyze and mitigate unauthorized drone threats. Established in 2014, Dedrone is headquartered in San Francisco, with operations in the Washington, D.C.-area, Columbus, Ohio, London, and Germany.

Read More

BUSINESS AVIATION

View Smart Glass Improves Energy Efficiency and Passenger Experience at Phoenix Sky Harbor International Airport

View, Inc. | June 21, 2022

View, Inc. a leader in smart building technologies, announced that its smart glass has been installed at Phoenix Sky Harbor International Airport’s (PHX) new “Eighth Concourse” at Terminal 4, also known as T4 S1. The 275,000-square-foot expansion occupied by Southwest Airlines formally opened Monday morning, after a ribbon cutting ceremony attended Friday by Southwest Airlines’ CEO, Bob Jordan, U.S. Congressman Greg Stanton, Phoenix Mayor Kate Gallego, McCarthy Building Companies’ Southwest President, Justin Kelton, and View’s CEO, Dr. Rao Mulpuri. The new concourse, designed by the architecture team of SmithGroup and Corgan to take advantage of the terminal’s natural light and picturesque view, is enclosed with floor-to-ceiling View Smart Glass. The glass uses artificial intelligence to automatically adjust in response to the sun, maximizing access to daylight and outdoor views while blocking heat and glare to optimize passenger comfort and reduce energy consumption from lighting and HVAC by up to 20%. View Smart Glass plays an integral role in PHX’s plans to elevate the passenger experience and achieve LEED Silver certification. “We designed the Terminal 4 expansion to enhance the travel experience and reduce the airport’s environmental impact. View’s innovative technology directly supports both goals by improving passenger comfort while reducing energy demand.” Chad Makovsky, Director of Aviation Services for PHX “We wanted the Eighth Concourse to highlight PHX’s unique location in the Sonoran Desert and stunning views of the mountains south of the city, but we needed a solution to reduce the intense glare that comes with the region’s 296 days of sunshine,” said Russ Sanders, Vice President of Design Integration for McCarthy Building Companies, the general contractor for the project. “View Smart Glass helped us deliver a comfortable, energy-efficient environment without having to compromise on beautiful design.” In a study on natural light and the airport experience, passengers who boarded at gates with View Smart Glass were 68% more likely to report a higher satisfaction rate and rated the airport as 33% more modern, efficient, bright, and comfortable. A similar study on daylight and views found that seats at gates with View Smart Glass were 15 degrees cooler than those with traditional windows, helping passengers stay comfortable and enabling them to spend more time and money at restaurants, bars, and shops within the airport. “PHX recognizes that the airport of the future is not only smart and sustainable but fun and enjoyable as well,” said Kristi Crase, Director of Aviation Business at View. “Airports across the country are adopting View Smart Glass to transform their facilities into destinations.” PHX is part of a growing list of airports across the country with View Smart Glass, including New York LaGuardia Airport (LGA), Boston Logan International Airport (BOS), San Francisco International Airport (SFO), Dallas Fort Worth International Airport (DFW), Charlotte Douglas International Airport (CLT), Chicago O’Hare International Airport (ORD), Seattle-Tacoma International Airport (SEA), Memphis International Airport (MEM), Spokane International Airport (GEG), Bozeman Yellowstone International Airport (BZN), and the recently announced installation at Missoula Montana Airport (MSO). About View View delivers optimal human experiences in buildings. We started by revolutionizing something that hadn’t changed for centuries—the simple window—and in so doing, built the only complete, modular, cloud-native platform to deliver on the promise of smart buildings. View Smart Glass and the Smart Building Cloud transform buildings into responsive environments that continuously adjust to meet human needs for natural light, connection to nature, fresh air, and comfortable temperatures while improving energy efficiency and increasing profits for building owners and their tenants. Today, View’s products are installed and designed into more than 100 million square feet of buildings, including offices, apartments, schools, hospitals, airports, and hotels. About Phoenix Sky Harbor International Airport Phoenix Sky Harbor International Airport, America’s Friendliest Airport®, has an annual economic impact of more than $38 billion. Before the Covid-19 pandemic, approximately 1,200 aircraft and more than 125,000 passengers arrived at and departed from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.

Read More

BUSINESS AVIATION

SITA FLEX-AS-A-SERVICE HELPS AIRLINES RAPIDLY SCALE PASSENGER OPERATIONS AS TRAFFIC NUMBERS SURGE

SITA | June 16, 2022

SITA announced the launch of SITA Flex-as-a-Service, a next-generation "beyond common-use" platform that allows airlines to provide a completely mobile experience to passengers while enabling the flexibility to rapidly respond to passenger's changing needs. With passenger numbers ramping up sharply in many parts of the world, airlines and airports have been hard-pressed to respond quickly. SITA Flex APIs will enable airlines to create new and bespoke passenger processing features and streamline their app development process, allowing them to scale far faster than in the past. Airlines no longer need to undergo lengthy and costly certification through their common-use providers to ensure smooth integration, giving them the freedom to deploy their applications how and when they like. The speed of deployment was demonstrated in a recent hackathon hosted by SITA and Microsoft where developers were able to build a working application within 24 hours. This means airlines can implement new services such as self-service bag tagging within days. Building on a long-standing partnership with Microsoft, SITA Flex uses Microsoft Azure, providing users the full benefit of the cloud without the constraints of a traditional common-use environment. Airline staff can now also be completely mobile, untethered from fixed points in the airport such as a check-in counter or kiosk. Agents can use their airline's applications on a mobile device, anywhere. This would allow staff to check-in passengers in remote locations or launch agent-roaming services in minutes to manage traffic peaks or irregular operations. Together these benefits offer airlines the tools to better manage rapid changes in the airport without sacrificing the passenger experience. "As the air transport industry moves towards a mobile-first passenger experience, we're excited by the agility and freedom that SITA Flex offers our customers, deploying their applications without needing to first certify changes and therefore reducing costs. For the passenger it means a rich, fluid, and convenient experience, using their mobile phone as a remote control for travel to easily manage things like check in and printing bag tags." Drew Griffiths, Head of SITA AT AIRPORTS About SITA SITA is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft and governments. Our technology powers more seamless, safe and sustainable air travel.

Read More

BUSINESS AVIATION

Dedrone Partners with South Carolina Law Enforcement Division to Secure Popular Cooper River Bridge Run

Dedrone | June 24, 2022

Dedrone, the market leader in smart airspace security, announced it partnered with Threat Management Group to provide airspace security for South Carolina Law Enforcement Division during the popular Cooper River Bridge Run. Due to the pandemic, the annual race was held twice within a six-month period, in September 2021 and again in April 2022. SLED utilized Dedrone technology to secure the airspace for runners and spectators during both events. Using funding from the 2020 Port Security Grant Program SLED leveraged Dedrone’s Smart Airspace Security solution, deploying mobile DedroneSensors on marine vessels and installing Dedrone Sensors around the bridge in a static configuration to ensure wide-area security. During the 2021/2022 events, three drones were intercepted and SLED was able to quickly de-escalate the threat. Dedrone’s technology helped ensure the safest and most secure events in the history of the 10K race, the third largest of its kind in the United States. “We needed a scalable drone detection solution capable of detecting a wide variety of drones and flexible enough to be deployed in our highly complex race environment, which includes both the land and marine components,” said Trey Elrod at SLED. “After an extensive analysis of available solutions, Dedrone was the clear market leader. The ease of deployment, robust drone detection library and simplicity of the user interface made it much easier for law enforcement to successfully protect our annual Bridge Run.” Drone detection is complex. Drones come in various shapes, sizes and control mechanisms, with fixed wings or a varying number of rotors. Radio frequencies also vary - many drones are controlled using common radio protocols, but others are controlled via Wi-Fi. Dedrone shines a light on the “blind spot” of suspicious drones, ensuring airspace is safe from unwanted aircraft and providing tools to help mitigate threats. “We were honored to work with TMG and SLED to help secure the iconic Cooper River Bridge Run, especially as these were the first events following the pandemic and the community was excited to be together again. Airspace security is now a critical part of ensuring the safety of participants in any live event, and Dedrone makes it easy for law enforcement to quickly and easily manage unauthorized drones.” Aaditya Devarakonda, CEO of Dedrone Races, stadiums and live events are especially vulnerable to drone threats, both from nefarious actors and individuals seeking to get their own unique footage. Spectators and participants alike are vulnerable to physical threats, while event organizers also worry about copyright infringement issues. Dedrone and TMG have successfully partnered to secure additional events, including NASCAR. “TMG provides a wide range of counter technologies for Unmanned Aircraft Systems including risk management, training, TTP development and drone detection solutions,” said Brandon Cox, CEO, TMG. “Dedrone is the company we trust most to provide our clients with a complete end-to-end, drone-agnostic detection solution.” Dedrone works across 35 countries to deliver best-in-class detection, identification, tracking, and mitigation of drones. The company’s technology is used by four of the G-7 nations, nine U.S. federal agencies, including the Department of Defense, and more than 70 critical infrastructure sites, 20 airports and 50 correctional facilities worldwide. About Dedrone Dedrone is the market leader in smart airspace security. Dedrone’s counter-drone system is trusted by hundreds of commercial, government, and military customers globally to protect against unauthorized drones. With flexibility to host on premise or in the cloud via Dedrone’s Airspace Security-as-a-Service (ASaaS), Dedrone customers can detect, identify, locate, analyze and mitigate unauthorized drone threats. Established in 2014, Dedrone is headquartered in San Francisco, with operations in the Washington, D.C.-area, Columbus, Ohio, London, and Germany.

Read More

BUSINESS AVIATION

View Smart Glass Improves Energy Efficiency and Passenger Experience at Phoenix Sky Harbor International Airport

View, Inc. | June 21, 2022

View, Inc. a leader in smart building technologies, announced that its smart glass has been installed at Phoenix Sky Harbor International Airport’s (PHX) new “Eighth Concourse” at Terminal 4, also known as T4 S1. The 275,000-square-foot expansion occupied by Southwest Airlines formally opened Monday morning, after a ribbon cutting ceremony attended Friday by Southwest Airlines’ CEO, Bob Jordan, U.S. Congressman Greg Stanton, Phoenix Mayor Kate Gallego, McCarthy Building Companies’ Southwest President, Justin Kelton, and View’s CEO, Dr. Rao Mulpuri. The new concourse, designed by the architecture team of SmithGroup and Corgan to take advantage of the terminal’s natural light and picturesque view, is enclosed with floor-to-ceiling View Smart Glass. The glass uses artificial intelligence to automatically adjust in response to the sun, maximizing access to daylight and outdoor views while blocking heat and glare to optimize passenger comfort and reduce energy consumption from lighting and HVAC by up to 20%. View Smart Glass plays an integral role in PHX’s plans to elevate the passenger experience and achieve LEED Silver certification. “We designed the Terminal 4 expansion to enhance the travel experience and reduce the airport’s environmental impact. View’s innovative technology directly supports both goals by improving passenger comfort while reducing energy demand.” Chad Makovsky, Director of Aviation Services for PHX “We wanted the Eighth Concourse to highlight PHX’s unique location in the Sonoran Desert and stunning views of the mountains south of the city, but we needed a solution to reduce the intense glare that comes with the region’s 296 days of sunshine,” said Russ Sanders, Vice President of Design Integration for McCarthy Building Companies, the general contractor for the project. “View Smart Glass helped us deliver a comfortable, energy-efficient environment without having to compromise on beautiful design.” In a study on natural light and the airport experience, passengers who boarded at gates with View Smart Glass were 68% more likely to report a higher satisfaction rate and rated the airport as 33% more modern, efficient, bright, and comfortable. A similar study on daylight and views found that seats at gates with View Smart Glass were 15 degrees cooler than those with traditional windows, helping passengers stay comfortable and enabling them to spend more time and money at restaurants, bars, and shops within the airport. “PHX recognizes that the airport of the future is not only smart and sustainable but fun and enjoyable as well,” said Kristi Crase, Director of Aviation Business at View. “Airports across the country are adopting View Smart Glass to transform their facilities into destinations.” PHX is part of a growing list of airports across the country with View Smart Glass, including New York LaGuardia Airport (LGA), Boston Logan International Airport (BOS), San Francisco International Airport (SFO), Dallas Fort Worth International Airport (DFW), Charlotte Douglas International Airport (CLT), Chicago O’Hare International Airport (ORD), Seattle-Tacoma International Airport (SEA), Memphis International Airport (MEM), Spokane International Airport (GEG), Bozeman Yellowstone International Airport (BZN), and the recently announced installation at Missoula Montana Airport (MSO). About View View delivers optimal human experiences in buildings. We started by revolutionizing something that hadn’t changed for centuries—the simple window—and in so doing, built the only complete, modular, cloud-native platform to deliver on the promise of smart buildings. View Smart Glass and the Smart Building Cloud transform buildings into responsive environments that continuously adjust to meet human needs for natural light, connection to nature, fresh air, and comfortable temperatures while improving energy efficiency and increasing profits for building owners and their tenants. Today, View’s products are installed and designed into more than 100 million square feet of buildings, including offices, apartments, schools, hospitals, airports, and hotels. About Phoenix Sky Harbor International Airport Phoenix Sky Harbor International Airport, America’s Friendliest Airport®, has an annual economic impact of more than $38 billion. Before the Covid-19 pandemic, approximately 1,200 aircraft and more than 125,000 passengers arrived at and departed from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.

Read More

BUSINESS AVIATION

SITA FLEX-AS-A-SERVICE HELPS AIRLINES RAPIDLY SCALE PASSENGER OPERATIONS AS TRAFFIC NUMBERS SURGE

SITA | June 16, 2022

SITA announced the launch of SITA Flex-as-a-Service, a next-generation "beyond common-use" platform that allows airlines to provide a completely mobile experience to passengers while enabling the flexibility to rapidly respond to passenger's changing needs. With passenger numbers ramping up sharply in many parts of the world, airlines and airports have been hard-pressed to respond quickly. SITA Flex APIs will enable airlines to create new and bespoke passenger processing features and streamline their app development process, allowing them to scale far faster than in the past. Airlines no longer need to undergo lengthy and costly certification through their common-use providers to ensure smooth integration, giving them the freedom to deploy their applications how and when they like. The speed of deployment was demonstrated in a recent hackathon hosted by SITA and Microsoft where developers were able to build a working application within 24 hours. This means airlines can implement new services such as self-service bag tagging within days. Building on a long-standing partnership with Microsoft, SITA Flex uses Microsoft Azure, providing users the full benefit of the cloud without the constraints of a traditional common-use environment. Airline staff can now also be completely mobile, untethered from fixed points in the airport such as a check-in counter or kiosk. Agents can use their airline's applications on a mobile device, anywhere. This would allow staff to check-in passengers in remote locations or launch agent-roaming services in minutes to manage traffic peaks or irregular operations. Together these benefits offer airlines the tools to better manage rapid changes in the airport without sacrificing the passenger experience. "As the air transport industry moves towards a mobile-first passenger experience, we're excited by the agility and freedom that SITA Flex offers our customers, deploying their applications without needing to first certify changes and therefore reducing costs. For the passenger it means a rich, fluid, and convenient experience, using their mobile phone as a remote control for travel to easily manage things like check in and printing bag tags." Drew Griffiths, Head of SITA AT AIRPORTS About SITA SITA is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft and governments. Our technology powers more seamless, safe and sustainable air travel.

Read More

Events