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. https://news.get.com/airline-satisfaction-all-time-high/
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SHARESHARESHARE
AIRLINE SATISFACTION AT AN ALL-TIME HIGH
The newest J.D. Power North American Airline Satisfaction Study has been released, and it is good news. Customer satisfaction with airlines is at an all-time high. Even the legacy airlines saw an overall increase in customer satisfaction.The leading reasons that customers are happier with their flight experiences? New technologies are allowing faster security screening and boarding. Self-service kiosks and digital check-ins for flights have been ranked as the top reason why customers are feeling better about flying. Newer planes with new technologies also rated very favorably with passengers. READ MORE