GA Telesis, LLC (“GAT”), the pioneering leader in integrated aviation services, announces its MRO Services Group has expanded the scope of its on-site field support Turbo Team™.
In 2021, GAT experienced an increase in requests for on-site technical and maintenance support for a greater volume of aircraft models and systems as the airlines ramped up their flight schedules. The MRO Services Group considers itself an extension of the airline's maintenance functions; Turbo Teams™ are quickly dispatched to support grounded aircraft (AOG) in urgent need of on-site maintenance. These teams are composed of elite technicians and engineers that travel and troubleshoot, providing the necessary repairs and approvals for aircraft on-site. The team's support encompasses rapid response for maintenance, mirroring the MRO Services suite of capabilities.
"Once again, our team rose to the challenge and provided immediate support to our airline customers, Our solutions offer the airline customer solid results, cost savings, and prompt return to service. We differentiate ourselves by providing our customers access to the GA Telesis Ecosystem™, which includes simultaneous component and engine support,”
- Pastor Lopez, President of MRO Services.
Turbo Team™ has a dedicated email, turboteam@gatelesis.com, where customers can quickly communicate their urgent needs as well as receive updates on the status of the work. The teams also have dedicated toolboxes and test equipment that can be checked on any passenger flight and can depart from GA Telesis facilities within six hours after receiving notification of an AOG. In addition, GAT is consolidating its traveling teams from the different divisions into one operational unit.
As recently announced, the MRO Services Group had a stellar year in 2021. The group exceeded 2019 sales and earnings by a double-digit percentage. Additionally in 2021, GAT reported an extension and expansion of the Honeywell agreement through the end of 2028, signed landing gear agreements and secured a two-year contract with a major US carrier, and several customers awarded MRO Services Group new part numbers, expanding the content of existing contracts.
The MRO Services Group focuses on performance by deploying lean processes and eliminating waste from daily activities. GA Telesis can deliver OEM quality material at lower prices to its customers while enhancing the OEM's market channels. The MRO Services Group was formed to streamline the decision-making process and create a single customer interface and quality experience among the companies in the group.
About GA Telesis
GA Telesis is the leading provider of integrated services in the commercial aviation industry. Through the GA Telesis Ecosystem™, the Company is distinctly positioned, across six continents, to leverage its resources to create innovative solutions for its customers. Consisting of global operations encompassing Component Solutions, Leasing/Financing, Logistics Solutions, and MRO Services business units for landing gear, component/composite, and turbine engine repair, as well as digital solutions, the GA Telesis Ecosystem™ provides an unparalleled resource to airlines. The Company’s core business is its mission to ensure “Customer Success,” built from a reputation for unsurpassed excellence and integrity.