Optimization of Air Cargo Handling Processes thanks to AI and Telematics

INFORM Institut für Operations Research und Management GmbH | May 19, 2020

Keeping track of unit load devices (ULDs), containers, and dollies has been a major challenge for ground handlers over the years. The difficulty that involves gathering real-time information on the status of such assets has led to several inefficiencies when trying to control them. The result: Excessive costs due to inadequate manpower and ground support equipment (GSE) allocation.

To address this problematic, INFORM GmbH teamed up with Blumenbecker Technik GmbH. In a joint effort, they developed the industry’s first solution that facilitates managing and maintaining dolly fleets. This smart tool helps to answer the most critical operational questions: Where exactly is the ground support equipment located? What are the current maintenance requirements? To what extent is the overall dolly fleet being used?

How does it work? By combining AI and telematics, ground handlers can track and locate every ULD and dolly on the apron within seconds. This allows operators to plan and manage their GSE´s capacity utilization based on the respective task more optimally.


Lufthansa has announced the return of its Airbus A380s in fitting fashion, with the routes formally being put on sale as the airline readies for the world's largest passenger plane return. The aircraft has been absent for three years and is returning following a series of difficulties experienced with incoming aircraft.


Lufthansa has announced the return of its Airbus A380s in fitting fashion, with the routes formally being put on sale as the airline readies for the world's largest passenger plane return. The aircraft has been absent for three years and is returning following a series of difficulties experienced with incoming aircraft.

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