Walmart and DroneUp Announce First Multi-Site Commercial Drone Delivery Operations

DroneUp | November 23, 2021

Drone News
DroneUp, LLC, a leading global provider of drone technology and services, and Walmart announced today the first multi-site commercial drone delivery operations. The three locations, which will be located at Walmart stores in Northwest Arkansas, will operate from 8:00 a.m. ­– 8:00 p.m., seven days per week, to deliver items to eligible Walmart customers by air in as little as 30 minutes.

"When we invested in DroneUp earlier this year, we envisioned a drone delivery operation that could be quickly executed and replicated across multiple stores, Opening our first hub within months of our initial concept showcases DroneUp's ability to safely execute drone delivery operations with speed. We're already hearing great customer feedback at our first site in Farmington, Arkansas, and look forward to opening additional locations."

- Tom Ward, senior vice president of last mile at Walmart U.S.

DroneUp's delivery operation provides Walmart customers a safe, convenient, fast, and sustainable delivery option on thousands of items – even the most fragile –  powered by a crew of skilled operators. Enjoying the benefits of drone delivery is as easy as:
  • Verify: Customer enters their address to verify eligibility.
  • Shop: Customer selects from thousands of items for delivery.
  • Secure: Operators pack the order and secure the box to the drone using a patented delivery release mechanism.
  • Deliver: The flight engineer manages a controlled and guided delivery, placing the order gently at the customer's home.

Eligible customers in Farmington, AR can begin placing orders today at The additional locations at Walmart Neighborhood Market #5837 in Rogers, AR and Walmart Supercenter #100 in Bentonville, AR, are planned to open in the coming months.

"Teaming up with Walmart to launch three delivery Hubs marks a significant leap forward in the broader use of UAS to provide last-mile consumer delivery services and supply chain efficiency options, Walmart and DroneUp provide an unrivaled ability to pick, pack, and deliver via drones directly from the store to consumers offering efficiencies no other retailer can match. We are proud of our team's ability to deliver the technology helping Walmart launch a new era of commercial drone operations."   

- Tom Walker, CEO, DroneUp.

Walmart is well-positioned to be the drone delivery leader as it already has significant infrastructure in place to serve the public – more than 4,700 stores stocked with 120,000 of the most purchased items, located within 10 miles of over 90 percent of the U.S. population. Similarly, DroneUp's airport "Hubs" house convenient on-site operations where FAA certified flight engineers can conduct multiple and simultaneous deliveries.

Drones are uniquely valuable due to their flexibility, speed, and low cost. Drones also require fewer fossil fuel-powered vehicles for short delivery trips. DroneUp has worked closely and continuously with the FAA to ensure the safe operation of drones in the National Airspace and has more than 190 active waivers and authorizations with the FAA to support DroneUp flights across the U.S.

About DroneUp
DroneUp is recognized as a drone flight services innovation leader, transforming organizations with drone delivery and drone technology solutions. DroneUp develops SaaS platforms having patented mobile app technology available at the Apple App and Google Play Stores. With technology-driven customers, together they inspire the future of drone services, providing intelligent access to airspace, automation innovation, streamlined process management, operational efficiency, and a commitment to safety. Headquartered in Virginia Beach, Virginia, DroneUp was founded in 2016 by Tom Walker. DroneUp quickly moved from an American small business start-up to a global leader, receiving a significant investment from the #1 retailer in the world, Walmart, Inc. DroneUp, a privately held company, works with more than 20,000 drone pilots to serve its customer portfolio and is dedicated to connecting communities to drone technology globally.

About Walmart
Walmart Inc. helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices.  Each week, approximately 220 million customers and members visit approximately 10,500 stores and clubs under 48 banners in 24 countries and eCommerce websites. With fiscal year 2021 revenue of $559 billion, Walmart employs 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.


Commercial aviation is already the most global of businesses. Offi cial Airline Guide data shows that the global network connects all countries in the world: 3,190 cities and 3,250 airports. Connectivity between these airports, which has doubled since the early nineteen-eighties, continues to grow, and more of the world’s people from both emerging and mature economies use aviation as part of their lives.


Commercial aviation is already the most global of businesses. Offi cial Airline Guide data shows that the global network connects all countries in the world: 3,190 cities and 3,250 airports. Connectivity between these airports, which has doubled since the early nineteen-eighties, continues to grow, and more of the world’s people from both emerging and mature economies use aviation as part of their lives.

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