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Detroit Metropolitan Airport deploys Infax’s TRAX SmartRestroom system

November 16, 2018 / Airport Technology

Detroit Metropolitan Airport (DTW) has adopted software solutions provider Infax’s TRAX SmartRestroom facility analytics system at its McNamara Terminal.The new system sends real-time data alerts to staff and allows management to monitor restroom traffic flow and take note of any issues reported by travellers through an installed tablet.TRAX technology is expected to allow the airport to improve passenger experience and custodial operations.According to Infax, the smart solution monitors passenger foot traffic and hourly trends of each restroom, while also predicting future traffic and service needs based on flight information.