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United pilot to passengers: We're turning around because our plane's too big

October 22, 2018 / Dawn Gilbertson

United flight to Chattanooga is delayed because of unforeseen circumstances, it said. This is an unusual situation and we're working hard to solve it. We value your time and we're sorry for the inconvenience Unusual was putting it mildly.And the situation wasn't news to the 50 passengers on Flight 5277 on Oct. 16. They received the alert after the problem arose, after their Chicago-to-Chattanooga flight returned to O'Hare International Airport mid-flight.Vince Fallon, who was traveling from Omaha to Chattanooga via Chicago for a business meeting, said the United Express flight, a daily flight operated by partner SkyWest Airlines, started out without any major issues. Fallon and another passenger on the plane said there was a last-minute aircraft swap, from one type of regional jet to another due to a mechanical issue, which changed their seat assignments but didn't delay the flight.