Business Aviation

New duty-free retail outlet approved for Ontario International Airport

Uav News
The Ontario International Airport Authority (OIAA) Board of Commissioners approved a 10-year concession agreement for the operation of a new duty-free retail outlet at Ontario International Airport (ONT).

The Board's action cleared the way for 3Sixty Duty Free and More Inc. (3Sixty), a leader in global travel retail operations headquartered in Miami, to open the new retail outlet in Terminal 2 in July 2022.

3Sixty operates duty free/duty paid retail outlets at major U.S. airports in Dallas-Fort Worth, Newark and Orlando, among others. It is the world's largest inflight duty-free concessionaire, having partnerships with flagship carriers such as Singapore Airlines, the No. 1 ranked international carrier in 2020, according to Travel + Leisure magazine, Virgin Atlantic and Air Canada. The company, established in 1987, conducts business on five continents through a worldwide network of packing and fulfilment stations and retail stores.

"The Board of Commissioners is pleased to award this concession agreement to 3Sixty, with its extensive network of partners and diverse suppliers and the capabilities needed to provide the high-profile brands and customer experiences that Ontario travelers demand, This new concession agreement is further recognition of ONT's emergence as a global gateway, providing a world-class experience for our loyal customers."

- Alan D. Wapner, President of the OIAA Board.

In recent years, ONT has emerged as one of the industry's great success stories and has been ranked by Global Traveler as America's fastest-growing U.S. airport four years running. With its expanding lineup of flights and destinations and passenger volumes near pre-pandemic levels, Ontario has experienced one of the fastest COVID-19 recovery rates among airports across the U.S.

Along with that, ONT has added several new concessions in the past 12 months, including Dunkin Donuts, Chick-Fil-A and Subway – the latter of which will open in 2022. The addition of a core duty free concession further enhances ONT's position as a major aviation gateway and is now only the second Southern California international airport that will operate a duty-free concession.

"This is a major step forward in the expansion of our retail options at ONT, We are delighted to welcome 360 Duty Free to be part of the ONT family, and we look forward to a long and mutually beneficial partnership as we continue to grow and develop our business and passenger numbers. As our international traffic and destinations continues to grow, the addition of a world-class duty-free outlet will enhance the width and breadth of our retail offerings and add significant value to our customer experience."

- Atif Elkadi, OIAA Deputy Chief Executive Officer.


The retail space located in Terminal 2 is 3Sixty's first airport retail operation on the U.S. West Coast. With a vast assortment of luxury brands, it will deliver a state-of-the-art duty-free experience to international passengers from Taipei, Central America, Mexico and beyond.

Under terms of the concession agreement, 3Sixty is responsible for all capital investment needed to prepare its retail space and pay a concession fee to the OIAA.

About Ontario International Airport
Ontario International Airport (ONT) is the fastest growing airport in the United States, according to Global Traveler, a leading publication for frequent fliers. Located in the Inland Empire, ONT is approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport which, before the coronavirus pandemic, offered nonstop commercial jet service to 26 major airports in the U.S., Mexico, Central America and Taiwan.

About the Ontario International Airport Authority (OIAA)
The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario Mayor Pro Tem Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario City Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).

About 3Sixty Duty Free & More
Founded by Chairman and CEO Bernard "Benny" Klepach in 1987, 3Sixty (previously the DFASS Group) has spent more than 31 years delivering on our global reputation as the world's largest in-flight Duty Free specialty retailer, and more recently one of the fastest growing airport Duty Free and specialty retailers. Today 3Sixty (previously the DFASS Group) employs over 600 full-time employees, operating on five continents through a worldwide network of 120 packing and fulfillment stations and retail stores. Services include on board duty free shopping, buy on board (BOB) services, on boarding pouring, airport duty free & specialty retailing and Shop on the GO online retailing.

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