How Airlines Can Deliver a Personalized Customer Experience During Operational Disruptions

Your flight has been canceled, you’re stranded at the airport, and the corrective action offered by the airline does not suit your purpose. Sounds all too familiar, right? Welcome to the 21st century world of airline travel. With increased air traffic, airports are hard-pressed to overcome complex operational challenges, from flight scheduling and terminal operations, to passenger communication and retail and maintenance planning. As a result, what the industry once called a “disruption” is now the new normal.

Spotlight

AMAC Aerospace Switzerland AG

AMAC Aerospace is offering narrow and widebody VIP Completions and Maintenance for the corporate/business/private aviation market. The company was founded in 2007 in Basel, Switzerland. With over 700+ employees, the company is led by Mr. Kadri Muhiddin, Group Executive Chairman/CEO, Mr. Bernd Schramm, Group Chief Operating Officer (COO), Mr. Mauro Grossi, Group Chief Financial Officer (CFO).

OTHER WHITEPAPERS
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NATIONAL AERONAUTICS SCIENCE & TECHNOLOGY PRIORITIES

whitePaper | March 20, 2023

The Office of Science and Technology Policy (OSTP) was established by the National Science and Technology Policy, Organization, and Priorities Act of 1976 to provide the President and others within the Executive Office of the President with advice on the scientific, engineering, and technological aspects of the economy, national security, homeland security, health, foreign relations, the environment, and the technological recovery and use of resources, among other topics.

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LEO VS GEO SATCOM: WHAT’S BETTER FOR YOUR AIRCRAFT FLEET?

whitePaper | January 27, 2022

While GEO satellites have higher latency and require more power and bigger antennas, they provide higher bandwidth for business and passenger jets with many simultaneous users. GEO satellite systems are heavier and costlier to operate, so balancing necessity with operational efficiencies is a key activity when selecting Satcom networks.

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COMPLEXITY TO COMPETITIVE ADVANTAGE

whitePaper | May 20, 2022

Engine MRO service providers are faced with some unique challenges given the inherent complexity in their processes, the low margins they have to work with and a constant pressure to honor TAT commitments. With the covid pandemic hitting the world, financial pressures on airlines mounted, changing the airlines’ priorities, making them more cautious about spending — especially where MRO activities are involved. This further compounded the engine MRO service provider’s troubles.

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STANDARDIZING DIGITAL SERVICES IN AEROSPACE

whitePaper | December 15, 2022

Reducing the Burden of Fragmented Systems and Long Certification Cycles

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Streamline Your Institution’s Edtech Get a Learning Management Platform.

whitePaper | December 31, 2020

Technology has impacted our lives in ways we never imagined, both inside and outside of the classroom. Faculty must learn to not only coexist with everchanging tech, but to leverage it to engage with today’s students and maximise learning outcomes.

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Unlocking Your Revenue Potential with Artificial Intelligence

whitePaper | August 27, 2022

In the past two years, aviation has been ravaged by the perfect storm. Effectively grounded at one stage, the recovery has been sporadic as travel restrictions, quarantines, and fundamental shifts in strategy hit home.

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Spotlight

AMAC Aerospace Switzerland AG

AMAC Aerospace is offering narrow and widebody VIP Completions and Maintenance for the corporate/business/private aviation market. The company was founded in 2007 in Basel, Switzerland. With over 700+ employees, the company is led by Mr. Kadri Muhiddin, Group Executive Chairman/CEO, Mr. Bernd Schramm, Group Chief Operating Officer (COO), Mr. Mauro Grossi, Group Chief Financial Officer (CFO).

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