How to service digital airport passengers

January 22, 2020

An overwhelming majority of travellers today want access to digital services to improve their journey. Airports are meeting passenger demands with varying degrees of success. For most, the biggest barrier is infrastructure. This paper examines what changes an airport can make to upgrade its cable and IT infrastructure to enable delivery of the self-service, on-demand, digital travel experience modern passengers expect.

Spotlight

Royal Airport Services

Certified Ground Handling Company of Pakistan, which right from its inception in year 2006 embarked upon the mission to introduce the best “Ground Handling Practices” consistent with the International Standards. The tenets of best practices in passenger handling, cargo management, ramp operations, baggage handling, equipment reliability, occupational health & safety, security and human resource development are our hall mark.

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Spotlight

Royal Airport Services

Certified Ground Handling Company of Pakistan, which right from its inception in year 2006 embarked upon the mission to introduce the best “Ground Handling Practices” consistent with the International Standards. The tenets of best practices in passenger handling, cargo management, ramp operations, baggage handling, equipment reliability, occupational health & safety, security and human resource development are our hall mark.

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