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The Digital Airport Commerce Ecosystem

July 1, 2019

This whitepaper describes how stakeholders in the travel retail industry airports, airlines, brands and duty-free operators can benefit from digitalization and how they can begin their journey on the way to a digital airport commerce ecosystem. Airports, airlines and travel retail operators are currently facing unparalleled challenges, both in the way they do business as well as in the aviation industry itself. Rapidly changing purchasing behavior by customers, the evolving E-Commerce industry and digitalization are disrupting traditional revenue streams and business models of airports and airlines.

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